Frequently Asked Questions
- Adoption Rules
- Why doesn't my FooPet want to play?
- How do I care for my FooPet?
- How do I earn a bonding badge?
- How many StarPoints and FooGems can I earn in a day?
- How can I earn StarPoints?
- What are the StarPoint Levels?
- Why can't I see my FooPet?
- How do I sell my pet?
- Can I adopt more than one FooPet?
- Can I play with other people's FooPets?
- Can I play FooPets with friends?
- What can I expect when I breed FooPets?
- Can I sell items that I buy in the FooMart?
- As a parent, can I control my child's privacy settings?
- What is included in ClubFoo Basic and ClubFoo Plus?
- When will I be billed?
- How can I update billing information for my recurring membership?
- Why can't I buy any more FooDollars?
- How do I cancel my ClubFoo membership?
- Why is my Foopets profile appearing in search engine results?
FooPets Need Love
Your FooPet needs love and attention from you. Pet and play with it whenever you can so your FooPet will be happy and your bond will grow strong.
Feed and Water Daily
Your FooPet needs to be fed and watered every 24 hours. Your friends or other FooPet members can help you feed and water your FooPet if you have to be away. Owning a pet is a big responsibility!
Take Care of your FooPet
Just like a real puppy or kitten, your FooPet needs medicine so it doesn't get sick!
Why doesn't my FooPet want to play?
You must feed your FooPet before it will want to play!
How do I care for my FooPet?
- Give your pet food and water every 24 hours
- Play with your pet
- Walk your dog and clean your cat's litter box
- Give your pet flea medicine
How do I earn a bonding badge?
Feed, water and play with your pet every day! After 10 days, you'll earn a bonding badge.
You must feed, water and play with your pet within an 18-36 hour window from your last care session in order to maintain your bond. Once you have a bonding badge, if you miss a day your bonding badge will not increment for 10 days. If you know that you are going to be unable to care for a pet, you can enter your pets into the FooKennel.
How many StarPoints and FooGems can I earn in a day?
The total number of StarPoints + FooGems that a user can earn in a day is 20,000. For instance, if you have earned 16,000 StarPoints and 4,000 FooGems in a day, you will not be able to earn anymore of either until the next day.
How can I earn StarPoints?
You earn StarPoints when you feed, water, care for, or play with your own or your friends' FooPets.
What are the StarPoint levels?
|Name||Min Points||Max Pets*|
*ClubFoo Members may own up to 60 pets regardless of StarPoint level
Why can't I see my FooPet?
You may need the latest version of Adobe's free Flash player, which you can download at Adobe Flash Player. If you still have trouble after you install it, try closing and then reopening your browser. If you still have trouble, try clearing your browser's cache according to these instructions. Finally, try rebooting your computer as a last resort. If you still can't see your FooPet, try a different browser or a different computer.
How do I sell my pet?
ClubFoo members may put pets on sale for other members to buy at any FooDollar price.
To sell a pet, go to your profile, click on the pet you want to sell to bring up that pet's profile page, then click "Sell Pet" and follow the instructions.
While ClubFoo members can sell their last pet, FooPets won't be much fun without one. They'll then need to visit the Adoption Center to buy another one at market price, or buy a pet listed for sale by another member.
Can I adopt more than one FooPet?
Yes, as long as you're a ClubFoo Member or past a Foobie as a free member. You can adopt FooPets with FooDollars from the Play page. Click "Adopt FooPets". The prices are autogenerated based on the stats of the pets. ClubFoo Members are limited to 60 pets, while free members are limited by StarPoints level between 1 pet (Foobie) up to 20 pets (FooGuru).
You can also breed your FooPet. See the Breeding Information Page for instructions. Before you can breed, you need to buy a Litter License with FooDollars.
Can I play with other people's FooPets?
Yes! You can play with FooPets that belong to your friends.
Don't see a friends tab on your profile page? Users under 13 years old can request parent permission for social features by clicking Edit Preferences on the profile tab, and then clicking the parent request link.
Can I play FooPets with friends?
- Use the camera icon to capture FooFotos of your pet
- Invite your friends to play
- Click "My Friends" on the Play page to play with your friends' pets
- Send gifts to your friends from the inventory tab on your Profile page (for ClubFoo members age 13 and older)
- Accept gifts from the gifts tab on your Profile page (for users 13 and older)
What can I expect when I breed FooPets?
Once you've found a breeding partner, wait about 10 days for conception to occur. You can accelerate conception to happen immediately for 20 FD. Then your FooMommy will be pregnant for 2 weeks. Once your FooBabies arrive, you'll need to wait 2 weeks until the puppies or kittens are weaned.
FooPet puppies and kittens are not perfect representations of actual puppies and kittens. They are simply miniaturized versions of their parents, which will grow slowly in size but not change in appearance or color as they age. If you breed two parents of the same breed, all puppies in the litter will be the same breed. If you breed two parents of different breeds, about half the litter will be the breed of the mother, and about half the breed of the father. There is no concept of "hybrid" puppies or kittens. That said, the FooPet babies are still darned cute. :) The mother of the litter will keep the babies fed and happy herself during the first 2 weeks after birth. You can decide to keep or sell them.
LIMITATIONS: Pokey pets (the first generation of FooPets) cannot be bred. Breeding a parent with its own offspring or a sibling with its sibling is not permitted.
Can I sell items that I buy in the FooMart?
Yes, ClubFoo members can sell items for any FooDollar or FooGem asking amount. Sales of items will incur a 10% sales tax, paid by the seller. Go to the inventory tab from your profile page, choose an item from your inventory, and click "Sell this Item." Your listed items will be displayed for all other members to see on your profile under the "For Sale" tab.
Free members cannot sell items, but they can buy them.
As a parent, can I control my child's privacy settings?
By default, users under 13 years of age will not have access to FooPets' social features (chat, forums, friending, messaging, and gifting). You and your child can view or edit these preferences from the Profile Tab by clicking Edit Preferences.
If your child would like to access social features, he or she can request access from the preference page. This will send an email to the parent email address on record with instructions on how to create a Parent Dashboard. This feature is only available to ClubFoo members.
You can create a new login and adjust your child's settings. More than one child account can link to your Parent Dashboard.
What is included in ClubFoo Basic and ClubFoo Plus?
|Membership Features||Free||ClubFoo Basic||ClubFoo Plus|
|Adopt multiple pets, up to this many||20||60||60|
|Breed pets with Litter License||✓||✓||✓|
|Play games, shop in the FooMart, decorate scenes||✓||✓||✓|
|Adopt up to pet limit without earning StarPoints||✓||✓|
|Board and Auto-care pets||✓||✓|
|InstaCare each pet with one click||✓||✓|
|Access to ClubFoo-only Forum||✓||✓|
|Parent dashboard for members under 13||✓||✓|
|User-to-user sales of pets||✓||✓|
|User-to-user sales and gifting of FooMart items||✓||✓|
|Daily login FooDollar allowance||5||10|
|Monthly FooDollar bonus||50||200|
|Free Litter License every month (60 FD value)||✓|
|Board ALL your pets with one click||✓|
|InstaCare ALL your pets with one click||✓|
|Monthly FooDollar value if you log in daily||0||$10||$28|
|Monthly cost if you buy 12-month package||only $3.75||only $5.83|
Click here to become a ClubFoo Basic or Plus member today!
When will I be billed?
If you sign up for a monthly membership, you will be billed immediately after you join and every 30 days thereafter. If you sign up for a 6 month membership, you'll be billed once for 6 months immediately after you join, then you'll be prompted to renew before your 6 month membership ends.
How can I update billing information for my recurring membership?
From the ClubFoo page, you can re-purchase a recurring membership at any time with new credit card info.
Why can't I buy any more FooDollars?
You probably have temporarily hit the FooDollar transaction limit. Users can purchase FooDollars up to 4 times a day and up to $151.00 USD per week. Please try your transaction again later. This is to protect the cardholder.
How do I cancel my ClubFoo membership?
You may cancel your recurring membership at any time by going to the Subscription info page on your profile. At the bottom of the page will be a place where you can elect to cancel your membership. This will be effective immediately and you will no longer receive any ClubFoo benefits.
Also, please note, if you cancel your membership, you will not be entitled to any refunds and if you decide to sign-up again, you will be billed immediately for the new membership. Please do not attempt to sign up for ClubFoo Plus for the benefits and then cancel your subscription, as we will not be able to issue a refund.
Why is my Foopets profile appearing in search engine results?
Many FooPets.com public profiles are indexed on major search engines. As a FooPets member, you decide what your Screen Name is and what information you publish on your profile. If you do not want to be found on major searches via your real name, please DO NOT use your real name as your Screen Name and DO NOT publish your real name anywhere on your profile. Please note that once you update or remove your profile on FooPets.com, it will take search engines some time before your profile is updated/removed.
What if my account has been compromised?
If you think your account has been compromised, contact the Support Center. Be prepared to verify your account information so that we can better assist you in helping you get your account back.