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Paid $ for account, cannot sign in

Medium
Useful 20

NO RESPONSE from support. NONE. FP – you do realize taking peoples’ money and not providing the service is illegal, don’t you?

No one tells you who OWNS FP, ever. Can’t contact anyone – wow – what a cash cow this is – for whomever owns it – money coming in, no support staff to pay for – sounds like I need to file a complaint – FTC or FCC – maybe both.

THis is truly pathetic. NO consideration for customers. NONE.

Medium
Useful 5

Hi Flatbushgambler, I am sorry this happened to you and wish there was more we could do. Ambassadors are not able to help with these kind of issues but I thank you for reporting your experience and we have joined you in reporting the issue. ~Sophie

Medium

I don’t want the issue reported, I want it fixed. There has to be SOMEONE who can provide resolution.

FP cannot take money for an account I can’t access. That’s not legal.

Medium
Useful 10

WHO are you reporting the issue to Sophie?
And are they actually responding to you?

Medium
Useful 15

The admins are responding with “sorry, we can’t do anything for you”. No help. No report is being made, that’s my guess. No one to report it TO.