Foopets | Real Virtual Pets Online

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Need Tech Support

Medium
Useful 5

Got Clubfoo and it billed my card and I have no clubfoot features at all. I emailed support and PL with no responses yet.

Any suggestions?

Medium
Useful 5

There are no more Foo Club benefits for anyone. That’s why I did not renew my membership. No monthly bonus, no monthly gift, no litter license.

Medium
Useful 12

I can’t even instacare my pets and don’t have a clubfoo badge either.

Medium
Useful 22

And of course, no response from ANYONE at FP.

I have an account that I can no longer access, but they are still taking money out of my account.

Emailing support – fat chance – no response because NO ONE IS THERE.

How this is even ethical – taking money and refusing support is beyond me.

Medium

I can’t block all from FP, as some accounts I want to keep – since there is no indication of WHICH account is being taken from my bank account, I have no idea which one to stop.

Bank will stop only ONE vendor – that would eliminate ALL my accounts. Although I am considering it, I haven’t made a decision just yet.

Medium
Useful 12

Is there ANYONE that still WORKS for FP? I have been paying on an account I can’t access since May 2019.

I would like to keep the account, but cannot get a temporary password.

IS THERE ANYONE STILL WORKING FOR FOOPETS THAT CAN HELP?

Actually is there anyone working for FP at all?

PLEASE send me a message on how to proceed.

Medium

Support was removed and Ambassadors do not have access to members accounts. Best thing to do is if your account is a reoccurring account, contact your bank and stop payment. Sorry that you can not remember your password. Wish I was able to be of assistance.

Medium
Useful 27

When the money is taken from my account it does not state WHICH account. If I stop all payments to Foopets, I lose ALL my accounts. WHich, at this point, is getting to be a consideration.

Paying $160 a month for a service that provides NO service is not acceptable. I can contact the FTC and see if they have any suggestions.

Medium
Useful 5

Flatbushgambler~ I have to agree with you on not getting the services. If you feel that is your only recourse is to go to the FTC, then that is what you do.

Missing
Useful 7

My main account is LibertyShadows. And i have two litters that are overdue. When you first click on it, it says @mad kitty error”. So you have to refresh, wait one minute, then click it again. And it just says “the puppies were do 19 days ago. Check back in to see if they’ve arrived”. Im getting really angry that im paying for membership, but receiving absolutely no help. Lots of people are stuck paying for reoccurring memberships with no way to cancel, then dont even receive benefits. If you ask me, it’s basically fraud. And someone someone needs to do something about this……